Insurance Tip of the Month

Insurance Tip of the Month

Concerned about an Insurance Issue?
Your first step is to call us. If we can't resolve the issue to your satisfaction, we will recommend that you make a formal complaint to your insurance company. This starts with your insurance company Consumer Complaint Officer (OMBUDSMAN). A list of all Consumer Compliant Officers and their phone numbers is available on the Financial Services Commission of Ontario (FSCO) website at www.fsco.gov.on.ca. If your issue is still not resolved, request a letter from the company stating is final position on your complaint. From here you will need to write to FSCO's Insurance Ombudsman, describe your complaint and explain why you disagree with the company position. Make sure you include a copy of the insurance company's letter. The Insurance Ombudsman will review your written complaint and will attempt to resolve it once and for all.

Excerpted from Staying in Touch Newsletter.

If you have questions about your current coverage or would like to inquire about additional insurance, call us at (613) 476-7418 or Email: frank@williamsonins.com